Tag Archives: asset surveying

UK Asset Surveyor and engineering manager.

I have worked in the FM industry for over 20 years in various roles. I have attached my current CV below of projects I have  been on that most recently include Royal Bank of Scotland and Directline Group.

ABOUT MATT WILKIE:
I am passionate about the work I do and have been working mainly in the FM Industry, Construction and Asset Surveying sectors. This has been for government, social housing and large corporations. I have lived and worked both abroad and in the United Kingdom and extremely flexible when it comes to where the work is needed.
WHAT ARE MY KEY ROLES AND SKILLS:
• Work orientated and committed to completing the task on time every time and within budget.
• Client orientated to make sure all contracts run smoothly.
• M+E and Fabric condition surveys.
• Able to work on my own, part of a team or build a team nationally or internationally.
• Asset tagging.
• Compiling surveying data into useable Excel formats.
• Team management – I have trained and run multiple surveying teams.
• Cost book assessment and development for contracting costs.
• Maintenance regime development using SFG20 / existing or merged depending on requirements.
• SCOPE assessment and adjusting survey to suit.
• International experience (I have experience in Germany, UK, Philippines, Hong Kong, Oman, Qatar, Abu Dhabi).
• Experienced in Mobilisation, Transition and Asset Management.
• Working on national and international contracts from £4million to over £80million.
PREVIOUS CONTRACTS :

• DirectLine Group (M+E Surveyor)
• RBS – Mobilisation Manager for  Scotland Cluster Manager (Interim)
• NHS – (Asset Surveyor)
• Shell Oil – Qatar (Asset Surveyor)
• Shell Marketing – Sultanate of Oman (Asset Survey Lead)
• Shell Development – Sultanate of Oman (Asset Survey Lead)
• PDO – Sultanate of Oman (Asset Survey Lead)
• HM Prisons – (M+E Surveyor)
• AXA Insurance – (Fabric and M+E Surveyor)
• Siemens – (Fabric and M+E Surveyor)
• Orbit Housing Norwich – (Building Surveyor)
• Jephson Housing Swindon – (Building Surveyor)

Fahud Airport - Oman

Fahud Airport – Oman

Carillion Values Week - Southern Oman

Carillion Values Week – Southern Oman

Experience
Scotland Cluster Manager (Interim)
Carillion

July 2014 – Present (4 months)Scotland

Cluster manager responsible for 33 sites within Scotland for Royal Bank of Scotland on behalf of Carillion PLC.
My responsibilities :-
• Implementation of statutory and mandatory procedures and guidelines.
• Health and safety documentation, procedures and requirements.
• Critical maintenance throughout the United Kingdom.
• Identification of business and health risk within contract.
• PPM regimes for 33 sites and allocation of resources.
• Introduction and refinement of FM processes and documentation.
• Recruitment.

Engineering Manager (dual role)
Carillion

February 2014 – Present (9 months)Wolverhampton, United Kingdom

Engineering Manager supports the implementation of the standards and service covering all Engineering Services. This includes guidance, advice, support, post incident reviews, audit management, resource optimisation and benchmarking services.
Strong teamwork and relationship management skills. Forming strong links with the Operational Managers and their field teams. Positively contributing to the performance, growth and profitability of the business.
Key parts of role:
•To support the establishment, implementation and maintenance of technical standards, quality system updates, reviews and service solutions to support the performance and profitable growth.
•To understand the Client, and Business requirements, and support and deliver solutions to meet and exceed needs contributing to the satisfaction of customer objectives.
•To ensure compliance with all statutory engineering and relevant company and client policies.
•To manage excellent relationships with all stakeholders including, our client, our suppliers and other partners within a region.
•As a member of an Engineering Team, to be an ambassador and key player ensuring high and consistent standards across the business.
•To support and lead in the provision of technical support to business incidents and failures during business hours and outside business hours.
•To support all the Key Performance Indicators (KPI’s) associated with the role and as required within the contract.
•To regularly review the supply chain to ensure best value product and service is delivered.
•To ensure that records are updated as required.
•To support customer and company audits ensuring optimum results are achieved.
•To ensure engineering staff are suitably qualified and hold current certification.
•To be the controlling manager for statutory responsibilities, reviewing and updating as necessary.
•To ensure excellent communications across the field teams and other central support staff.

Asset Mobilisation Surveyor (dual role)

Carillion

February 2014 – Present (9 months)Wolverhampton, United Kingdom

Dual Role With Carillion as Engineering Manager and Asset Mobilisation Surveyor the role requirements as surveyor are as follows :-
• This role is home based with the requirement to travel and work nationally and internationally.
• Complete M&E asset verification surveys and reports.
• Provide lifecycle analysis of M&E assets.
• Conduct surveys and report on M&E asset condition.
• Audit and report on statutory compliance with regard to M&E assets.
• Liaise with external M&E consultants as appropriate.
• Manage M&E minor asset care projects.
• Assist in the management and measured delivery of contracted M&E PPM provision.
• Manage internal and external relationships including client, local authorities, service providers and statutory bodies with regard to M&E matters.
• Completion of portfolio of documentation detailing criticality of assets and suggested changes to existing maintenance schedules.
• Provision of an improved, cost effective, efficient service to all customers, both internal and external, through the implementation and monitoring of procedures, and show continuous improvement.
• Provision of support to operational site staff to ensure that their technical queries/objectives can be met and that cost effective solutions can be provided.
Experience, skills and attributes in this role:
• Proven track record of experience of SFG20 task and frequencies.
• Have an awareness of standard CAFM system operations.
• Clean driving licence.
• Computer literate, able to use word and excel to an intermediate level with good reporting skills.
• Proven history of performance based contracts.
• Able to identify cost saving and performance enhancing opportunities.
• Ability to lead from the front and seek to improve and enhance delivery of client services.
• Be self-motivated, client focused and dynamic.

Mobilisation Manager
Carillion

April 2014 – May 2014 (2 months)Glasgow, United Kingdom

Mobilisation of West Scotland as part of a transition of maintenance contracts to Carillion for RBS.
Main responsibilities :-
• Assess maintenance regimes for statutory and mandatory compliance.
• Assess staffing levels needed to carry out maintenance throughout my region.
• Implement Carillion’s working practices and standards.
• Improve quality of service and identify maintenance and repair issues.
• Manage staff and make sure everyone follows company practices and procedures.
• Assess buildings for risks both financial and health and safety.

BPO 24 Hour Services
Technical Director
BPO 24 Hour Services

March 2013 – January 2014 (11 months)Cebu,Philippines

After returning from Oman and seeing a gap in the market for data processing of Excel sheets that not only needed to be converted from notes but cleansed I began BPO 24 Hour Services with my wife. Initially we started with a handful of trainee staff and using a small office that I had constructed when I returned from Qatar on another assignment. This progressed into purchasing a new building that could accommodate up to 100 staff. Over the year we not only bought and paid for the building from profit but also renovated and purchased computers.
My role was financial,technical and sales orientated to develop the business including learning all aspects of not only the networking but PBX system. Extremely time consuming and interesting to do something new.
The company is primarily engaged in the following activities :-
• Transcription services.
• Data processing and conversion from survey sheets.
• Secretarial and Virtual Assistant roles such as call management and appointments.
• Invoicing, time sheets and payment chasing.
• Data cleansing.
• Processing asset register data.
The business has now reached a stage where I can return to surveying full-time and allow my wife and her team to continue developing the business.

BPO 24 Hour Services - Call Center Cubicles

BPO 24 Hour Services – Call Center Cubicles

BPO 24 Hour Services

BPO 24 Hour Services

Asset Survey Manager For Shell
Carillion Alawi L.L.C.

October 2012 – March 2013 (6 months)Sultanate of Oman

Managing one of our asset teams and coordinating with Shell to arrange site visits as well as making sure the correct data and information is collected. Assessments of the conditions of equipment throughout the sites nationwide as well as checking both Scope and original asset information to confirm that the survey data we are collecting is correct for the contract. This is primarily used to identify key problems within the equipment and contract as well as to make the client aware of anything we discover during the surveys.
As data is collected it is then converted into a format that can be uploaded into a usable format for GENEVA which also involves a time of data cleansing.

Asset Survey Lead For PDO / Shell
Carillion Alawi

June 2012 – March 2013 (10 months)Oman

Trained and managed several teams of surveyors for Carillion Alawi on the Shell / PDO contract to gather a thorough asset list which covered both verification and condition surveys. This was for buildings and equipment throughout the whole of Oman, accommodation facilities and office locations.
MAIN ROLES:
• Assessment of SCOPE and adapt survey to requirements.
• Management of staff and training for surveying.
• Client management.
• Organising logistics and access to secure sites (furthest being 1000km from capital).
• Assessment of self delivery and work that would need to be handled by contractors.
• Assessment of staff numbers needed and equipment for contract.
• Built maintenance regime to bring standards up to FSG20.
• Assessment and adjustment of cost book based on budget limitations and staff requirements.
• Compilation of data for uploading into Asset Management program be it GENEVA or SAP.
• Identifying items not on the asset register e.g. generators that had been added recently.
• Identifying potential health and safety issues e.g. roof hoists.
• Life Cycle assessment.
• Asset Tagging and building of register.

Matt Wilkie in Oman at Fahud Aiport with the Asset Team

Matt Wilkie in Oman at Fahud Aiport with the Asset Team

Asset Surveying for Shell
Carillion Qatar

February 2013 – February 2013 (1 month)Qatar

Carrying out asset verification on buildings and facilities in Qatar on behalf of Carillion PLC for Shell. This involves inspecting all equipment on hard and soft services. To assess they are part of the contract and in good condition.
MAIN ROLES:
• Assessment of SCOPE and adapt survey to requirements.
• Carry out M+E survey on limited timescale.
• Carry out Fabric condition survey on limited timescale.
• Prepare documentation for handover including potential financial risks for contract.
• Identifying items not on the asset register e.g. generators that had been added recently.
• Identifying potential health and safety issues e.g. roof hoists.
• Life Cycle assessment.
• Asset Tagging and building of register.

Technical Director
BPO 24 Hour Services

February 2008 – December 2011 (3 years 11 months)Philippines

Primary role and function was business development and the technology needs for self delivery of the business. BPO 24 Hour Services is primarily an outsourcing hub which carries out several key support services for businesses and the FM / Surveying industry.
• Transcription services.
• Data processing and conversion from survey sheets.
• Secretarial and Virtual Assistant roles such as call management and appointments.
• Invoicing, time sheets and payment chasing.

Orbit Group
Regional Surveyor
Orbit Group

April 2009 – December 2009 (9 months)Norwich, United Kingdom

Surveyor for Norwich primarily dealing with long-term problems and general housing association needs. It was an enjoyable post that I relocated to Norwich to carry out.
• Void inspections.
• Repair inspections.
• Reduce existing back log of work.
• Work with contractors to improve service and delivery time.
• Deal with long-term issues e.g. collapsed water mains.
• Bring contract back within budget and improve performance.
• Reduce complaints by tenants.

Orbit Housing - Norfolk

Orbit Housing – Norfolk

Asset Surveyor
Carillion

February 2008 – December 2008 (11 months)United Kingdom

This was a contracting role that crossed several contracts whilst undertaking surveying for Carillion.
The clients included AXA insurance, Siemens Turbines and HMP Brixton.
MAIN ROLES:
• Work Nationally.
• Work on my own and with other surveyors.
• Carry out condition surveys for Fabric and M+E.
• Assessment and flagging of critical items that may have a cost impact.
• Flexible working – Most work was done out of hours where possible to reduce impact on staff working in the locations as well as allowing a thorough inspection of buildings.
• Identifying items not on the asset register e.g. generators that had been added recently.
• Identifying potential health and safety issues e.g. roof hoists.
• Life Cycle assessment.
• Asset Tagging and building of register.

Jephson Housing Association Group
Building Surveyor
Jephson Housing Association Group

January 2007 – November 2007 (11 months)Swindon, United Kingdom

Surveyor for Swindon carrying out general repairs throughout my patch which also included Oxford and parts of the South coast of England.
• Void inspections.
• Repair inspections.
• Reduce existing back log of work.
• Work with contractors to improve service and delivery time.
• Deal with long-term issues e.g. collapsed water mains.
• Working within budgets.
• Dealing with flood damage in the Gloucestershire area to properties.

Jephson Housing - Swindon

Jephson Housing – Swindon

Johnson Controls
Senior Engineer
Johnson Controls

February 2006 – December 2006 (11 months)Birmingham, United Kingdom

Contracted as an onsite engineer responsible for the service and maintenance of all facilities. This included cooling, heating, electrical services, lighting and general fabric of the building. I was employed on a temporary basis to bring the building back up to standard and to also generate extra work from tenants within the building.
My main responsibilities were :-
• PPM’s on all M+E equipment including air conditioning.
• Carry out fire tests on smoke screens etc.
• Carry out repairs on damaged parts of the building.
• Call out duty.
• Work with clients in improving delivery.
• Quote and generate work outside of contract for extra value.

Millenium Point

Millenium Point

Integral UK Limited
Senior Engineer
Integral UK Limited

March 2004 – February 2006 (2 years)Birmingham, United Kingdom

I was responsible for repairs and maintenance on several contracts which included the following clients :-
• National Blood.
• Sainsburys.
• Matalan.
• NHS.
• Royal Bank of Scotland.
• Health and Safety Executive.
Although operating out of the Birmingham office as a mobile engineer I covered a large area as most contracts had a minimum of 30 buildings throughout the region. I was responsible for daily PPM repairs and maintenance as well as reactive maintenance. This role overlapped multiple skills including :-
• Carpentry.
• Locksmith.
• Electronics.
• Electrical.
• HVAC.
• Quotations.
My work was extremely varied and I enjoyed the contracts. I worked on a call out rota as well as day to day working. Every day was different and call outs generally revolved around robberies needing emergency repairs. A very client focused role that I enjoyed thoroughly while with Integral.

Matalan

Matalan

sainsburys

sainsburys

Amey
M+E Engineer
Amey

April 2002 – March 2004 (2 years)Qinetiq, Malvern

Responsible for general maintenance at the Qinetiq site in Malvern, Pershore and Evesham. This role was primarily as a support role for the existing static maintenance team on site who were allocated specific buildings. The main site houses over 180 buildings on an area of approx 2 square miles.
Duties involved :-
• PPM’s for M+E
• PPM’s for Fabric.
• Small works to assist onsite projects.
• Reactive and responsive maintenance for all sites.
• Surveys and inspections.

qinetiq

qinetiq

Carpenter
Redditch Borough Council

June 2000 – April 2002 (1 year 11 months)West Midlands

Carpenter for repairs and maintenance on housing stock for Redditch council. This role was based on area working primarily collecting job sheets and working alone. This was a multi trade role covering several key skill sets :-
• Carpentry.
• Tiling.
• Plumbing.
• Fencing.
• Glazing.
• Kerb laying.
• Locksmith.

Hays
Exhibition Carpenter
Hays

August 1997 – December 1999 (2 years 5 months)Worcester, United Kingdom

Working nationally as an exhibition carpenter I transferred between exhibition companies as client contracts started and stopped. This role was self-employed with Hays Montrose acting as my agent alongside Team Up employment agency.
Main roles :-
• Design and build exhibition stands.
• Work to extremely tight deadlines.
• Work long hours (average working day was 16 hours 7 days per week).
• Travel where required as and when needed.

Carpenter
Purpose Built

January 1995 – August 1997 (2 years 8 months)Malvern

Purpose Built construct timber frame buildings and as a carpenter I would construct several timber frame packs per day. This also included not only the framing but also plywood, membrane, doors and windows to allow quick installation on site. Hard work but extremely good company to work for with a good work force until we were made redundant. The company was sold to Prestoplan and the name Prestoplan Purpose Built was formed. Although the work transferred to Preston.
Skills needed :-
• Able to read drawings.
• Physically fit to lift walls.
• Fast paced working.
• Carpentry and joinery.

Safety glazer
Bromsgrove Window Film.

October 1992 – December 1994 (2 years 3 months)Bromsgrove

Installing safety glazing for schools, hospitals and other government buildings throughout the West Midlands. Main responsibilities was working from surveys, installing a plastic film that stops glass from shattering and dealing with clients.

Alarm Engineer
A.S. Alarms

June 1991 – October 1992 (1 year 5 months)Worcester, United Kingdom

Although not left school I had a good electronics knowledge due to my father being an electronics engineer in the military. I originally started at A.S. alarms as a trainee but progressed to an engineer within a few months. Due to my age I wasn’t insured to drive a company van and as such I was given someone older to train on alarm installations and drive me.
My role involved :-
• Install alarm systems.
• Maintain alarm systems.
• Install CCTV systems.
• Install security lighting.

If your interested in using my services please email Matt Wilkie.

Is Surveying A Good Career?

Matt Wilkie carrying out an asset survey for DLGI originally got into surveying by progression within companies. I worked the ground up from engineer and carpenter to supervisor then into contract management and finally into surveying.

Generally the work I carry out is for large corporations and governments. Over the years its offered a lot of good opportunities to travel. As well as much of the work being short to medium term contracts allowing changing between companies for more varied experiences.

The combined knowledge from surveying, FM industry knowledge and social housing maintenance often bring new ideas to companies I do work for.

There are often crossover types of maintenance but often due to the scale and the way companies develop often they have gaps in their systems they can improve on. Generally I try to improve on the business while I am there carrying out my routine roles. Often hired in to difficult roles requiring a lot of commitment to fix problems. For example housing associations where there has been a back log of work build up as well as often a lack of understanding of major projects. Sometimes these problems occur due to a lack of responsibility wanting to be taken that could put peoples jobs at risk.

As a consultant that risk is never there as I am only there short-term but also I am looking to make sure when I leave the business is running better than it was previously. Taking a big chunk out of the projects that people have a habit of putting off as well as clearing the backlog often results in a huge change for the company. Complaints and regular maintenance calls can often be associated with the projects that never seem to get done.

For example a collapsed sewer, the cost of putting a camera down the line, digging up the road as well as sorting out ownership of the pipeline is something I know many people would avoid doing. I on the other hand did all three and eventually seen a problem that had been on going for residents of high rise accommodation for 4 years suddenly finding that the overflowing toilets and other issues were now solved. How do you justify spending over £11,000 on a pipeline repair when your cost cutting expenses for a housing association?

Answer is that the line was constantly being flushed by tankers at least once a week for £200 a time. Based on just £200 a week giving a minimum of £9,600 per year in wasted expense.

Being able to put forward reasons for the repairs, inspection and eventual replacement will often get the jobs passed. In fact never had a job refused yet. At the same time this is more on the side of building surveyor/inspector for local authorities but does also overlap with asset surveying.

A recent project that involves huge quantities of drinking water via a pipeline was losing 3/4 of its supply on its 22km route. The entire line needs surveyed at the same time you can start with the basic tell tale signs. E.g. the lines are in a remote desolate area travelling along the side of it any greenery and signs of life are a giveaway that there is a leak! As there is no other water supply in the area.

The difference between the water supply and the sewer though is although both need justification and costing its much easier to check meter readings on a supply to show how much water is being lost and converting it into a real figure than assumptions of the sewer line. In fact because the company takes daily readings of its water you can get extremely accurate information and even replacing part sections of the water line you will be able to show a difference. Although recommend complete replacement in this case due to the materials used on the original installation.

Ok so there is a couple of examples and if your still interested then your probably interested in a career as a surveyor! But its not all travelling the world or even locally a lot of the work is office based and a lot of reading. Planning, regulations and specifications all need to be adhered to on whatever contract your working with. Also the fact depending where you are working there could be strict codes or none at all. Where there are none at all I generally try to set a high UK standard that often won’t be reached by local labour but gives a goal to aim to.

I enjoy surveying and to be honest I know I enjoy it so much it bores other people when I talk about it so apologies! But its been the bread and butter of the life I have and its given me a very good lifestyle. I have managed to experience many things I may not have done otherwise.

Asset Verification Surveys

An Asset Verification survey or “AV Survey” for short is generally carried out at the start of a contract changeover period. I wanted to cover the reasons why Asset Verification is so important in a contract.

Most companies on a large scale leave their general maintenance to Facilities Management companies or some other external body who deals with the day to day maintenance of their facilities and equipment. The problem is between the client and the FM company the data is often not updated on a regular basis.

This creates a problem with contract evaluations as they can be under or over valued for maintenance. For example if your equipment was all 50 years old and constantly breaking down but the basis of the contract is written in as “new” you could expect a huge amount of extra repairs during the contract period. The opposite happens if you have replaced a lot of old equipment yet its still on the asset lists as very old. Because the incoming FM company would put additional repair costs to the equipment or even remove it from contract completely until brought up to standard.

So the asset verification process is extremely important in getting  the right budget for the right maintenance. But going forward as long as the  FM company and client manage their asset lists correctly they should only need minimal updating with changes, repairs etc. as long as its kept up to date!

From a replacement point of view having the asset verification completed often shows a lack of maintenance as well as a lot of equipment in poor condition. These can now be allocated a time period of replacement and expected life before they need replacing.

The reasons I wanted to stress this is that the asset verification is normally coupled with asset condition surveys as they can both and ideally need to be done together. Your paying for a surveyor to assess things are there it doesn’t take much longer to give it a condition code!